Hannah the Pet Society is a membership organization dedicated to saving the lives of Pets and improving the lives of people – all at the same time. Our goal is to remove many of the barriers and to Pet Parenthood so more people who want to experience the healthy benefits of a furry family member – families with children, seniors, empty nesters, singles, young couples – can. We are dedicated to finding loving homes for Pets and ensuring they never go back to a shelter. Hannah members enjoy the love of their Pet without having to worry about unanticipated Pet health care costs or about changes in their circumstances that could make keeping their Pet difficult.
The companionship of a Pet not only makes people’s lives happier, the relationship actually makes us healthier.
Hannah has created a new model that makes the highest quality Pet care more accessible and affordable for a lifetime. With Hannah’s one-of-a-kind Total Lifetime Care (TLC) Plan, members pay less than half the cost for comprehensive Pet care than they would if they purchased their Pet and cared for it the typical way. Hannah provides everything a Pet Parent needs to care for a Pet – routine and emergency veterinary care, behavior training, vaccines, deworming, medications, surgery, laboratory services, x-ray, ultrasound, Pet Nurse Advice line, and member activities – for a low monthly fee that starts at just $69 per month (less for cats, rabbits and guinea pigs). Hannah members can also customize their TLC Plan with grooming, boarding, home delivery of Pet food and even behavior services to fit their lifestyle, budget and personal preferences.
If you are looking for a new Pet, Hannah will find you and your family as good a match as we can from reputable shelters, humane societies, rescue groups, foster families, animal welfare organizations or families in search of a home for a Pet they can no longer keep. If you already have a Pet, Hannah can make it possible to give your beloved companion the best Pet care for a lifetime for a very affordable, always predictable cost. Hannah members never have to worry about expensive veterinary bills, the high cost of routine care, potential behavior problems or even picking up their Pet food.
To make this all possible, Hannah retains actual legal ownership of the Pet but you as the Pet Parent make all of the decisions. Hannah will never take away your Pet for any reason. You can cancel your TLC Plan at any time and once again have complete legal ownership of your Pet at the price you agreed to when you enrolled your Pet with Hannah.
Hannah members with a Pet enrolled in Hannah’s TLC Plan enjoy the peace of mind of knowing their Pet will have a lifetime of the best care without co-pays, deductibles or other fees. If there is any change in life circumstances and you can no longer keep your Pet, the society will even find a new loving home for your Hannah Pet.
Hannah is also committed to bringing the healthy benefits of Pet companionship to people in the community through our nonprofit sister organization called Hannah’s Helping Hands (HHH). Through HHH, we bring the benefits of Pet companionship to schools and senior centers at no cost to them. HHH is also committed to working with veterans organizations to place and support Pets free of charge for those who have kept our nation safe. This not only enhances the lives of kids, seniors and heroes, it helps save more Pets’ lives.
One of the best things about being a Hannah Pet Parent is sharing your passion for Pets with other members. Our members form online and in-person friendships, provide support for each other and even meet at the local dog park to share time together. Through educational opportunities and social gatherings such as our “Puppies and Pinot” events, members can share knowledge, fun and stories about their Hannah Pets. We also encourage members to bring friends, neighbors and colleagues who might be interested in Hannah. Referrals to Hannah have changed, and even saved, lives.
We promise every Hannah Society member:
You will never have to choose between what’s best for your Hannah Pet and paying the bills.
You will never need to hesitate to make a veterinary appointment because of concerns about cost.
You will never have to worry about behavior problems hurting your relationship with your Pet.
You will never have to feel like you’re alone in caring for your Hannah Pet – you have an entire society to support you!
You will always have peace of mind knowing that in any and all situations, your beloved Hannah Pet will be loved and cared for.
You can join The Hannah Society (with a Lifetime Membership) by paying $199 (or four easy payments of $49.75). Please join or help a loved one join today!
The number of Hannah Pet Families is growing rapidly because we are making a big difference in the lives of people and Pets. Here are the top 10 reasons Hannah members love being a part of our one-of-a-kind society devoted to Pets and the people who love them.
They love the peace of mind of knowing that injury or illness will not create an economic hardship for their family.
They love knowing their Hannah Pet was carefully selected to fit their family, and that if anything ever changes, Hannah will find their furry family member another loving home - no questions asked.
They love knowing Hannah helps shelters place Pets in loving homes for life.
They love knowing that no Hannah Pet will ever be returned to a shelter or be euthanized because it doesn’t have a home.
They love the convenience of having the right Pet food in the proper quantity for their Hannah Pet delivered right to their door.
They love having access to Hannah behavior experts who can help them solve issues or challenges that may come up.
They love Hannah’s 24-7-365 Pet Nurse Advice line and our helpful team members who always do their very best to help.
They love having free prescriptions and free emergency care – even in the middle of the night.
They love knowing that our nonprofit arm – Hannah’s Helping Hands – is committed to enriching lives in our community by providing Pets to local classrooms and senior centers, supporting Pets for veteran’s programs and helping to cover Pet health care for those who cannot afford it.
And the Number 1 reason families love Hannah the Pet Society: They love our mission to help Pets live the longest, healthiest, happiest lives possible for a reasonable and sustainable cost.
The Hannah Society works closely with shelters and other animal welfare organizations to find homes and families for Pets. The relationships we have with our shelter partners are very beneficial for us, for them and for the Pets we help them place. Here are the top 10 reasons our shelter partners love the Hannah Society:
Our shelter friends love Hannah because they know that once we adopt a Pet from them, we will place it in a loving home for a lifetime and will never return it to a shelter or euthanize it because it does not have a home.
They love Hannah because we support their mission to end Pet homelessness by paying an adoption fee for the Pets they provide, as well as a voluntary, monthly donation for the lifetime of each Pet we place in a loving home.
They love Hannah because we support their mission financially through our Hannah Partnership Program and help them with ongoing charitable contributions.
They love Hannah because we reduce the likelihood that Pets will be given up because of behavior problems by carefully matching them with the right families, and then providing comprehensive behavior training for a lifetime.
They love Hannah because we provide excellent veterinary care – including optimal preventative care, 24-hour emergency care and a 24-7-365 Pet Nurse Advice line -- for the lifetime of each Hannah Pet.
They love Hannah because we are committed to keeping Pets healthy by delivering the highest quality Pet food and nutritional supplements to our Pet Parents on a regular basis for the lifetime of their Pet.
They love Hannah because they know that with our Total Lifetime Care Plan, our Pet Parents will never have to choose between proper medical care for their Pet and their family’s financial well-being.
They love Hannah because they know if a Hannah Pet ever gets lost, they can identify it through a permanently implanted ID chip making it possible for Hannah to immediately retrieve the Pet and reunite it with its Hannah family.
They love Hannah because we support local programs that enhance the lives of people and Pets including Classroom Pets, Senior Companions, Pets for active and disabled veterans and the Prisoner Pet Therapy Program.
And the Number 1 reason our Shelter friends love Hannah is because we share the same goal of ensuring Pets live long, happy and healthy lives with loving Pet Families.
At Hannah's, we get all Pets either directly from non-profit Animal Welfare Organizations, or directly from individual people/consumers who wish to enroll their own Pet or to find a home for a Pet they can no longer keep. (Example: a person whose mother had passed away recently asked Hannah to help him find homes for her three older Westies.)
We never charge a surrender fee to persons or families when we help find them a home for a Pet they can no longer keep (we pay these people the average that we pay shelters for a similar Pet adoption, less additional costs incurred).
We charge all new Hannah members:
A "Lifetime Membership Fee" to join the Hannah Society. The current Membership Fee is $199, but it is often discounted.
Most members eventually enroll a Pet; when they do, they are charged:
A monthly "Total Lifetime Care & Companionship Fee" (Monthly TLC Fee) that is set based on species, breed, age and other factors. Depending on the breed, the Monthly TLC Fee goes up $1-5 per year as the Pet ages to cover actuarial increases in health care costs. This varies a lot due to different species, ages, breeds and options chosen by the Pet Parent (i.e. grooming, Pet Limo Service, etc.), but starts at $69 for a dog and about half that for a cat.
About a third of the new Pet Parents also are charged one or more of the following:
A "Healthy Start Fee" if they get a puppy or kitten, to cover the extra costs of care for a young Pet for the first year. This varies based on species and different conditions, but the top is about $40 per month for 12 months.
A "Testing, Training, & Transportation (TTT) Fee" to cover approximately 50% of Hannah's costs for new Pets we find (this does not include the adoption/purchase fees paid to shelters, etc.). This TTT Fee ranges in price for different species and conditions, but the top is about $40 per month for 12 months (and covers the cage for rabbits and guinea pigs).
A "Sick or Injured Care Fee" that covers approximately 50% of the regular veterinary bill to treat an already sick or injured Pet that the current owners want to become a Hannah Pet. These fees range from $5 to $100 per month for a year.
VERY FEW Pet Parents are charged:
An "Adjusted Pet Adoption/Purchase Fee." At "sign up," Hannah and the new Hannah Pet Parent agree to the value of the Pet in case the Pet Parent would ever want to actually own it (if they move out of Hannah’s service area, etc.). For dogs, this fee is almost always $800 when we find them the Pet, or $200 if the Pet Parent brings the dog to us (but it is more if the Pet is sick or injured when we take ownership of it). Whatever the amount is – $800, $200, or something else – the amount goes down by $50 every year to a minimum value of $200 (for dogs). When Pet Parents pay this fee, they are provided with a “Bill of Sale” for the Pet that they now own and a complete medical record of everything we know about the Pet – this always includes all the medical records since the moment Hannah acquired the Pet from the shelter or other source, and any other information we received when we adopted/purchased the Pet from the shelter or other source
At Hannah’s, we are committed to helping Pet Parents know everything possible about your Hannah Pet. We believe an informed Hannah Pet Parent is a better Pet Parent, which is a big part of the reason that we require education for both Pet Parents and Hannah Pets!
For Hannah members enrolling their existing Pet, we gather necessary information from them, from observation of the Pet, and with a complete medical and mental examinations. If eligible to become a Hannah Pet, the Pet Parent transfers ownership to Hannah. The Pet Parent is notified that they can reverse that change in ownership and end the lease at any time by reimbursing Hannah for what Hannah paid them for the Pet. Pet Parents are told verbally, in writing, and by watching a video, that they will now be “leasing” the Pet.
For members getting a new Pet that Hannah has located and matched to them, Hannah generally provides three potential Hannah Pets to the potential Pet Parent and provides them with as complete a picture as possible for each of those Pets including results of our mental and medical assessments, all known medical history, and the Pet source (although usually not known because we get them from nonprofit animal welfare organizations like shelters). Generally, the Pet Parent also gets introduced to the potential new Pet with still pictures or on a live video (like Skype) whenever possible, and are informed what all the charges would be for each choice. The potential Pet Parent can then choose one of the three Pets offered, or decline all three and we will find three more (and repeat as needed). Most people find that Hannah has found them a good match and choose one of the first three. Hannah has a long term match success rate of approximately 97 percent. Most Pet Parents have no questions or concerns about medical history because they know that absolutely all medical costs for the Pet are taken care of by Hannah’s under their Total Lifetime Care & Companionship Plan.
Pet records of any kind are released ONLY to Hannah Pet Parents. Blinded (no names attached) records may be released (as agreed with the Pet Parent) to pharmaceutical companies if the Pet is enrolled in a study. Current members with Hannah Pets may request and receive a complete copy of their Hannah Pet’s medical records at any time. Hannah members also have access to a Hannah veterinarian at any Hannah’s Health & Education Centers – 7 days a week – and have access to their Hannah Pet’s records and medical advice via the Hannah website or 24-7-365 through the Hannah Pet Nurse Advise line.
When a Hannah member ends their relationship with Hannah’s for any reason, Hannah’s provides printed or electronic copies of all Hannah Pet medical records (which includes everything we know about the Pet) at no charge (even if they refuse to pay a bill owed to Hannah) and subsequently if they ask in person, by phone or through the website.
Sadly, there are many people who would like to provide a loving home for a Pet but simply can’t because of concerns about the cost, behavior problems, getting the right Pet or potential changes in their life circumstances that might keep them from providing care for their Pet. Hannah the Pet Society was created to eliminate those barriers so that more people who want to enjoy the benefits of Pet Parenthood can.
We do this through a new model by which Hannah retains legal ownership of the Pet – and all of the obligations for Pet care that come with that – leaving you to simply enjoy the companionship and love of the Pet and giving you the right to make all decisions without economic concerns. By owning the Pet, we avoid many of the regulatory, tax and other costs associated with traditional Pet insurance and are able to pass those savings on to you.
Due to our retained ownership, we are able to provide Hannah Pets and their Pet Parents everything they need – things like routine and emergency veterinary care, super-premium Pet food delivered to your door, medications, nutritional supplements, behavior training, a Pet Nurse Advice line and a variety of other services. We are able to do all of this at a much lower cost than you would pay if you owned your Pet or purchased Pet health insurance. But while Hannah retains legal ownership of the Pet, we will never, ever take a Hannah Pet from a Pet Parent unless requested to do so. In fact, any Pet Parent who wishes to end their business with Hannah can do so at any time by simply paying the pre-agreed Pet Adoption/Purchase Fee for the Pet.
Our goals are simple: We want to help save Pets’ lives and want every Pet to live a long, happy and healthy life in a loving home. We want to lower or eliminate unnecessary barriers to Pet companionship so more people who want a Pet can benefit from that relationship without the worry of high-cost emergency and preventive care, behavior problems or unanticipated veterinary service fees.
At Hannah, we are committed to saving the lives of Pets by matching them with responsible, loving and supportive families. The better the fit, the less likely a Pet will end up back in a shelter. Also, by lowering the barriers and risks associated with having a Pet, we can help more Pets find homes and help more families find Pets.
How and where we obtain our Pets matters greatly to us. This is why we only obtain Pets from reputable shelters, humane societies, rescue groups, foster families, other animal welfare organizations, or families who are no longer able to keep them or who are in need of a more affordable way to care for their Pet. When we source a Pet from an animal welfare organization, we pay all adoption fees for the Pet as well as make a voluntary donation of $5 per month for the lifetime of the Hannah Pet. To date, Hannah’s donations to our nonprofit sourcing partners exceed $1 million.
Once a Pet becomes a Hannah Pet, it will never be returned to a shelter for any reason unless the Pet Parent decides to give up the Pet and our shelter partner requests that it be returned to them. It will also never be euthanized because it does not have a home or because its family cannot afford the veterinary care it needs. On the rare occasion a Hannah Pet is returned to us by the Pet Parent, we will find it a loving homing with a supportive family. If this is not possible, the Pet will be cared for by Hannah for the rest of its life.
While we always source our Pets from the organizations listed above, it is not always possible to know the origin of each of those Pets. We share the name of the providing source when they give us permission to do so. We always know that these Pets are in need of loving homes, regardless of their past or origin. Our ultimate goal is to provide a loving home for as many of these Pets as possible and to ensure they are never homeless again.
If in the future, due to supply constraints, it becomes necessary to expand our sources for Pets, we will restrict our sources to responsible Pet families who breed their Pets within the strict guidelines set forth by the Humane Society of the United States, the American Veterinary Association, and the American Animal Hospital Association. Hannah would consider these reputable sources only if it can be determined they operate pursuant to established and recognized guidelines consistent with our values and our mission.
At Hannah, we know that a healthy and loving relationship with a Pet is one of life’s greatest joys. We also know that confronting the inevitable end of that relationship can be one of life’s most trying and traumatic experiences.
In case of a severe decline in the health of a Hannah Pet, our goal is to ensure the Pet is as comfortable as possible for as long as possible, and to provide treatments that support quality of life. Under these difficult circumstances, Hannah veterinarians consult directly with Pet Parents and provide guidance with the highest levels of compassion, medical ethics and current medical knowledge. We want Hannah Pet Parents to be as actively involved in all medical, nutritional and nursing care decisions and he or she chooses to be.
Under no circumstances will Hannah ever end the life of a Pet (even at the request of a Pet Parent) unless we believe it is medically necessary to end pain or suffering and the Pet Parent provides their consent. However, the Pet Parent authorizes the veterinarian to use their best medical and ethical judgement on such decisions if the Pet Parent cannot be reached. We not only believe that a long, healthy and happy life is in the best interest of the Pet and Pet Parents, this principal is at the core of our values, mission and reason for existing.
To support Hannah Pet Parents and their families when a Hannah Pet is injured, ill or dying, we will provide expert veterinary care and ethical, compassionate consultation to help the Pet Parent determine the most appropriate, necessary and timely care for the Pet. We are available any time of the day or night and every day of the year to ensure Pets receive proper veterinary care, and that the Pet Parents receive the expert advice they need to make appropriate decisions for their Hannah Pet.
If a disagreement between Hannah and the Pet Patent regarding Pet care cannot be resolved, the Pet Parent can cancel their Total Lifetime Care (TLC) Plan and Hannah will return ownership at the pre-agreed Pet Adoption/Purchase Fee so the Pet Parent can pursue their own course of treatment and care. Our doctors have the authority to waive the Pet Adoption/Purchase Fee in end-of-life situations. Finally, Hannah believes the quality of life for an older Pet in decline can be enhanced by having a younger Pet in the Home. If the Pet Parent and the Hannah veterinarian agree that this would be best during the limited time the Pet has left, and the Pet Parent adopts a younger Pet, Hannah will waive the additional monthly TLC Fee to make the transition easier for the family. When a Hannah Pet passes, Hannah will support the Pet Parent’s wishes for the Pet’s remains, whether they desire cremation or burial in a special place. Hannah will find a new Pet for the Pet Parent at an appropriate time at no charge.
The Lifetime Matching Program is a state-of-the-art, computerized matching system developed with input from psychologists, veterinary behaviorists and personality testing experts. The program considers everything from lifestyle factors, Pet experience and pricing considerations to match Pets with loving families. You can learn more about this program at: http://www.hannahsociety.com/lifetime-matching-program.php.
If Hannah is unable to make a suitable Pet match after five months, the Membership Fee will be returned unless the Pet Parent asks us to keep looking. If Hannah does find a suitably matched Pet and the Pet Parent decides they don’t want a Pet after that work is done, the Testing, Transportation & Training Fee is still due because all the work has been done. The money will be used to care for the Pet until another home is found or will be donated to charity.
Fees paid by all Pet Parents:
Additional fees (when applicable):
Hannah the Pet Society is a closely held private company founded by Dr. Scott Campbell, DVM. There are 50 or so Pet lovers who are small private investors that have funded the startup of the company.
Dr. Campbell is very committed to Hannah and serves as Chairman. Hannah President Dr. Will Novak, one of Dr. Campbell’s close friends for 20 years, was Senior Vice President of Operations and Chief Medical Officer at Banfield. He stayed at Banfield in that role for about a year after Dr. Campbell retired and then took a year off before the two of them started working on Hannah.